Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us
If you are outside of the provider's cancellation period then unfortunately we cannot do this for you, nor can we offer a refund or exchange.
Orders are placed online with the option to write a personal message to your recipient. Customer service live chat is available Monday to Friday 11:00am to 7:00pm
An Experience Days E-Certificate is sent instantly to the chosen delivery email. The voucher includes everything your recipient needs to redeem and book an experience.
Gift Vouchers are valid towards the chosen experience for one year, then a further two years as Experience Days credit, allowing the recipient the freedom to enjoy an experience at their convenience.