FREQUENTLY ASKED QUESTIONS
Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us
I've misplaced my e-certificate, can you send another one?
The best way to find a lost gift voucher is by logging into your customer account and downloading it from the Purchase History. If you did not buy the voucher, please contact our customer service team with as much information as possible and we'll do our best to locate it.
