FREQUENTLY ASKED QUESTIONS

Using the search bar above, type a word or phrase associated with your question and click the search button. However, if you are still stuck and need assistance, please contact us

I accidentally deleted my e-certificate, can you send me another one?


If you purchased the voucher then you can access a copy in your Purchase History, located in your customer account. If you didn't purchase the voucher then please contact our customer service team with as much information as possible regarding your certificate, and someone will get back to you right away.